FAQ’s

FAQ's

FAQS

The Website provides through the ‘About the Third Order’ Tab information regarding the Order for anyone who enquires on the site. Also useful links to other Franciscan Sites.
Tertiaries must login to access the Members Centre where information, news and resources are available.

USING OUR SITE

The Third Order of the Society of Saint Francis “TSSF” Data Protection Policy

The Third Order uses personal data about living individuals for the purpose of general administration and communication.
The Order recognises the importance of the correct and lawful treatment of personal data. All personal data, whether it is held on paper, on computer or other media, will be subject to the appropriate legal safeguards as specified in the General Data Protection Regulation 2017

The Order fully endorses and adheres to the eight principles of the GDPR. These principles specify the legal conditions that must be satisfied in relation to obtaining, handling, processing, transportation and storage of personal data. Employees and any others who obtain, handle, process, transport and store personal data for “TSSF” must adhere to these principles.

The Principles The principles require that personal data shall:

1.Be processed fairly and lawfully and shall not be processed unless certain conditions are met.
2.Be obtained for a specified and lawful purpose and shall not be processed in any manner incompatible with that purpose.
3.Be adequate, relevant and not excessive for those purposes.
4.Be accurate and where necessary, kept up to date.
5.Not be kept for longer than is necessary for that purpose.
6.Be processed in accordance with the data subject’s rights.
7.Be kept secure from unauthorised or unlawful processing and protected against accidental loss, destruction or damage by using the appropriate technical and organisational measures.
8.Not be transferred to a country or territory outside the European Economic Area, unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.

Please see the below Database selection point 3 below

1. Maintaining Confidentiality The Order will treat all your personal information as private and confidential and not disclose any data about you to anyone other than the Minister Provincial, Provincial Formation Guardian, Provincial Novice Guardian, Provincial Treasurer, and Provincial Secretary in order to facilitate the administration and day-to-day ministry of The Order Those members of Chapter who have access to Personal Data will be required to agree to sign a Confidentiality Policy and a Data Protection Policy.

There are four exceptional circumstances to the above permitted by law:

1.Where we are legally compelled to do so.
2.Where there is a duty to the public to disclose.
3.Where disclosure is required to protect your interest.
4.Where disclosure is made at your request or with your consent.

Use of Personal Information
The Order will use your data for three main purposes:
1.The day-to-day administration of The Order; e.g. Chapter minutes, letters, reports, general documentation and maintaining financial records of giving for audit and tax purposes.
2.Contacting you to keep you informed of church activities and events.
3.Statistical analysis; gaining a better understanding of The Orders demographics. N.B. although collated “TSSF” data may be passed to a third party, such as number of small groups or small group’s attendance, no personal data will be disclosed.

The Database Information contained on the database cannot be used for any other purposes than set out in this section.
The database may only be accessed through the agreement of the Provincial Data Controller or the Provincial Data Protection Officer.
1.Those authorised to use the database only have access to their specific area of use within the database. This is controlled by the Data Controller and other specified administrators. These are the only people who can access and set these security parameters.
2.People who will have secure and authorised access to the database include those persons mentioned in section 1 above.
3.The database will NOT be accessed by any authorised users outside of the EU, in accordance with the Data Protection Act, unless prior consent has been obtained from the individual whose data is to be viewed.
4.All access and activity on the database is logged and can be viewed by the Database Controller.
6.Subject Access – all individuals who are the subject of personal data held by The Order are entitled to:
•Ask what information the Order holds about them and why. •Ask how to gain access to it.
•Be informed how to keep it up to date.
•Be informed what The Order is doing to comply with its obligations under the 1988 Data Protection Act. General Data Protection Act (GDPR) 7.Personal information will not be passed onto any third parties outside of the Order environment.
8.Subject Consent – The need to process data for normal purposes has been communicated to all data subjects. In some cases. If the data is sensitive, for example, information about health, race or gender, express consent to process the data must be obtained.

Rights to Access Information Employees and other subjects of personal data held by The Order have the right to access any personal data that is being held in certain manual filing systems. This right is subject to certain exemptions: Personal Information may be withheld if the information relates to another individual.

Any person who wishes to exercise this right should make the request in writing to the Provincial Data Protection Officer, using the standard letter which is available online from www.ico.gov.uk
If personal details are inaccurate, they can be amended upon request.

The Order aims to comply with requests for access to personal information as quickly as possible, but will ensure that it is provided within 30 days of receipt of a completed form unless there is good reason for delay. In such cases, the reason for delay will be explained in writing to the individual making the request.

This is for members of the TSSF Order only.
First Logon instructions 

  • Enter your email address in the Username box – this must match the email address we hold for you on the database
  • Enter your new password in the Password box
  • Click Logon
  • Click on the House logo to be found on the righthandside in the banner (lefthandside of NEWS)
  • This will take you to the Tertiary Home Page

Logon instructions for Tertiaries who have already got a correct email and setup password

  • Enter your username into the box under Tertiary Members Centre and enter your password.  then Click on logo Home in the banner (lefthandside of NEWS) to access the Tertiary section of the website.
  • If you are experiencing difficulties then please contact the webmaster by email:  webmaster@tssf.org.uk
  • WARNING – If you continually click the ‘reset password ‘ option you will be locked out of the system and will not receive a reset link email.
Follow instructions below

  • Go to My Profile
  • Click Tab Reset Password
  • Enter your current password
  • Enter your Change of password
  • Re-enter new password
  • Save and exit
  • Next time Login with the new password
You are able to do this by accessing your Profile.   You find this Option on the top of every Page
There is a search box on the top righthand side. Enter your key word to search. Please note in order to search for items in the Tertiary Members Centre you must logon.
Go to the Download page where all items are available under a category list for Download.
Generally they are in PDF format, but occasionally Microsoft WORD
Look under “To Whom to send things” to find the appropriate Officer or Network contact.
At present this is done by either emailing the Electoral Officer putting the name of the candidate in the subject line and your name in the email. Or you may vote by Post. Details will be available when a post is open for election on the Website under Chapter/Nominations and Elections.
Third Order Distribution. Their details can be found on their page which is under the Publications Tab in the Tertiary Members Centre
Your Tertiary Manual. Materials for Novices and Postulants can be found either through the Novicing Page or on the Download page
Regular donations should be made by completing a Standing Order Form and if eligible a Gift Aid Form. These are available either from the Finance Page to be found Under Provincial, or on the Download Page.
‘One Off’ donations should be either transferred by BACS or paid by cheque to the Provincial Treasurer.
In the case of BACS payments firstly put your name and initials on the Bank Reference then please notify the Treasurer of your payment preferably by email. (treasurer@tssf.org.uk)
Provincial Officer details can be found on the back of both TON and Little Portion or on the website under To Whom To send things.
In order to read PDF files, you need to have Adobe Acrobat installed on your computer. It is perfectly safe to download it if you go to the Adobe website. Here are some instructions to help you to do this:
  • Visit the web-site: www.adobe.com/uk
  • You will see a list of things you can download on this screen
  • Click on ‘Adobe Reader’ button
  • Change type of windows system if necessary
  • Click Download now.
  • When asked where you wish to save this file say ‘Desktop.’
    Click on Icon that will now be on Desktop and follow instructions as they appear.
If an article is quoted from or used the original author must be acknowledged..
Answer to Question – Submitting material to the Website